Emergency: 911
Non Emergency: (812) 897-1200

To Protect

And Serve

Administrative: (812) 897-6180
Jail: (812) 897-6096


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Dispatch


The dispatcher's job is made up of many different tasks and they are required to work with numerous agencies.


IDACS Coordinator

Gretchen Dimmett


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Agencies

  • Warrick County Sheriff's Office
  • Indiana State Police
  • Boonville Police Department
  • Chandler Police Deparment
  • Newburgh Police Department
  • Department of Natural Resources
  • Warrick County EMS
  • All County Fire Departments
  • Coroner's Office
  • Prosecutor's Office
  • Circuit and Superior 1 & 2 Offices
  • American Red Cross
  • Environmental Services
  • Local Utility Companies
  • Hospitals and other healthcare facilities
  • Many others…….

Tasks

  • Receiving initial calls
  • Entering info into computer
  • Prioritizing the call
  • Deciding who the proper response personnel are
  • Use GPS and maps
  • Giving proper directions
  • Tracking calls for the specific time of disposition
  • Dispatch all law enforcement officers, EMS and fire calls
  • Dispatchers communicate with all field units by radio (the dispatcher functions as a lifeline for the units in the field, so good radio ability is a must)
  • The dispatcher must communicate the wants and needs of the public to the proper agency
  • The dispatcher must receive the needs of the units in the field, then be able to assist
  • Dispatchers work in an office setting having multiple county office duties to perform in conjunction with their dispatch duties
  • For all the job responsibilities, it's all about assigning priorties to each call received (that's why some callers question the response time of officers/fire/EMS)

The Dispatch Center is responsible for dispatching ten (10) fire departments, five (5) separate ambulances and five (5) police agencies, consisting of about 80 officers. Dispatch has to ensure that the correct agency is sent to the needed location. A correct address must be provided and as much information as possible supplied to the responding personnel prior to their arrival.


Towns

  • Boonville
  • Chandler
  • Newburgh
  • Elberfeld
  • Lynnville
  • Selvin
  • Tennyson
  • Folsomville
  • Heilman
  • Bullocktown
  • Pelzer
  • Yankeetown

Townships

  • Boon
  • Ohio
  • Anderson
  • Campbell
  • Greer
  • Hart
  • Lane
  • Owen
  • Pigeon
  • Skelton

Training

Training for a dispatcher starts as a new hire and continues on throughout their entire career

Training includes but not limited to:

  • 80 hours on site training
  • IDACS/NCIC computer training certification
  • Emergency medical dispatching training
  • Required recertification every two years
  • Must be able to multi-task
  • Typing is a must

Listed below are some statistics that show the number of calls received by the Warrick County Dispatch in a calendar year.

E911 and dispatch phone calls from May 1, 2002 until May 31, 2003

  • Total law enforcement calls - E911 (522) & dispatch phone (21,515) = 22,037
  • Total fire calls - E911 (126) & dispatch phone (1,466) = 1,612
  • Total EMS (emergency medical) - E911 (406) & dispatch phone (5,452) = 5,858


Just a few reminders about Emergency 911 and when it shouldn't be used.

What is 911?

  • A very important tool for the general public and emergency personnel
  • Police, medical and fire emergencies only

What isn't 911?

  • Information
  • Phone number directory
  • Non-emergency phone line
  • Entertainment for children

When a caller uses 911 for a non-emergency, both a dispatcher and a 911 phone line are being used improperly. This may prevent someone who has a real emergency from getting the help they need. Parents should instruct their children on the proper use of 911 and that it should only be used in the case of an emergency.



Address

Warrick County Sheriff's Office
100 W S.R. 62
P.O. Box 487
Boonville Indiana, 47601


Phone Numbers

Office: (812) 897-6180
Fax: (812) 897-3654
Dispatch: (812) 897-1200
Jail: (812) 897-6096


Merit Board

The Sheriff's Merit Board meets on the second Tuesday of every month at the Sheriff's Office.

This meeting is open to the public.


© 2017 Warrick County Sheriff's Office